Information We Collect
We may collect the following personal information:
Name and contact information, including email address and phone number.
Demographic information, such as postcode, preferences, and interests.
Other information relevant to customer surveys and/or offers.
We collect this information when you:
Make a reservation or booking.
Subscribe to our newsletter or promotional emails.
Participate in surveys or provide feedback.
Interact with our website, such as through cookies and usage data (see Section 5).
Provide information voluntarily through other means.
Use of Collected Information
We require this information to understand your needs and provide you with a better service, and in particular for the following purposes:
Processing reservations, bookings, and payments.
Sending promotional emails about special offers, events, or other information we think you may find interesting.
Customizing our website according to your interests.
Improving our products and services.
Conducting market research or surveys.
Contacting you for customer support or to respond to your inquiries.
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Data Sharing and Disclosure
We do not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you.
These parties are obligated to keep your information confidential and secure.
We may also disclose your information to comply with legal obligations, enforce our policies, or protect our rights, property, or safety, as permitted by law.
Cookies and Usage Data
This information is used to analyze trends, administer the site, track users' movements, and gather demographic information.
You can choose to accept or decline cookies through your web browser settings. However, declining cookies may prevent you from taking full advantage of the website.
You have the right to access, update, correct, and delete your personal information. If you would like to exercise any of these rights or have any concerns about the use of your personal information, please contact us using the information provided below.